Saivi Rewards (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital gifting and rewards platform, website, and related services (collectively, the “Services”).

1. Information We Collect

 

a. Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name

  • Email address

  • Mobile number

  • Billing and payment details

  • Company details (for business users)

  • Recipient details for gifting

b. Non-Personal Information

We may automatically collect certain non-identifiable information such as:

  • IP address

  • Browser type and device information

  • Usage data and interaction logs

  • Cookies and similar technologies

2. How We Use Your Information

We use the information collected for purposes including:

  • Providing and managing our Services

  • Processing transactions and delivering digital gift cards

  • Communicating service updates and support responses

  • Improving platform functionality and user experience

  • Preventing fraud and ensuring platform security

  • Complying with legal and regulatory obligations

3. Sharing of Information

We do not sell your personal information. We may share information with:

  • Trusted third-party service providers (payment processors, technology partners)

  • Gift card and voucher brand partners solely for fulfillment

  • Legal authorities when required by law or to protect our rights

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Cookies

We use cookies and similar technologies to enhance user experience, analyze trends, and administer the platform. You may control cookies through your browser settings.

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access, correct, or update your personal information

  • Request deletion of your data

  • Withdraw consent where applicable

Requests can be made by contacting us at the email provided below.

8. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our platform.

10. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at:

Email: [privacy@saivirewards.com]