These Terms and Conditions (“Terms”) govern your access to and use of the Saivi Rewards platform and Services. By accessing or using the Services, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use our Services.

2. Account Registration

You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

3. Services Description

Saivi Rewards provides a digital platform for purchasing, distributing, and managing digital gift cards and vouchers offered by third-party brands. Availability of brands and denominations may change without notice.

4. Orders and Payments

  • All purchases are subject to availability and acceptance

  • Prices and denominations are displayed at the time of purchase

  • Payments must be completed using approved payment methods

  • Once issued, gift cards and vouchers cannot be cancelled, returned, or refunded unless required by law

5. Delivery

Digital gift cards are typically delivered instantly but may be subject to delays due to technical or third-party issues. Saivi Rewards is not responsible for delays beyond its reasonable control.

6. Use of Gift Cards

Gift cards and vouchers are subject to the terms and conditions of the respective brand partners. Saivi Rewards is not responsible for redemption issues, expiry policies, or brand-level disputes.

7. Prohibited Activities

You agree not to:

  • Use the Services for unlawful or fraudulent purposes

  • Resell or misuse gift cards without authorization

  • Interfere with platform security or functionality

  • Violate any applicable laws or third-party rights

8. Intellectual Property

All content, trademarks, logos, and software associated with Saivi Rewards are the intellectual property of Saivi Rewards or its licensors. Unauthorized use is strictly prohibited.

9. Limitation of Liability

To the maximum extent permitted by law, Saivi Rewards shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the Services.

10. Indemnification

You agree to indemnify and hold harmless Saivi Rewards, its directors, employees, and partners from any claims arising from your misuse of the Services or violation of these Terms.

11. Suspension and Termination

We reserve the right to suspend or terminate your access to the Services at our discretion, without prior notice, if you violate these Terms.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Courts located in [Insert City/State] shall have exclusive jurisdiction.

13. Changes to Terms

We may modify these Terms at any time. Continued use of the Services after changes constitutes acceptance of the revised Terms.